Our Services


It's great to see that Planet Healthcare Physiotherapy is participating in the Interim Federal Health Program (IFHP) to provide physiotherapy treatment services for Canadian refugees. This program helps ensure that refugees, refugee claimants, and certain other groups have access to essential healthcare benefits during their resettlement.

Here's a breakdown of how the process works for obtaining physiotherapy treatment services through Planet Healthcare Physiotherapy:

  1. Physician Referral: If you are a refugee in need of physiotherapy, you should first obtain a physician referral.
  2. Visit the Clinic: Once you have a referral, you can visit Planet Healthcare's clinic. Their office staff will assist you in taking all the necessary steps to obtain pre-authorization for your physiotherapy treatment. This pre-authorization process may take a few days, but the clinic's team will keep you informed as soon as everything is approved.
  3. Claims Submission: The Interim Federal Health Program (IFHP) only reimburses registered health-care providers who have been authorized to submit a claim for reimbursement. Planet Healthcare Physiotherapy will take care of the claims submission process for you.
  4. Contact Information: To get in touch with Planet Healthcare Physiotherapy, you can fill out their contact form. They request you to prove you are human by completing a simple task (e.g., selecting the tree). They assure that your information is kept 100% confidential and that they will call you soon to discuss availability.

Overall, Planet Healthcare Physiotherapy is dedicated to helping Canadian refugees with their recovery and facilitating the necessary authorizations to ensure they receive the physiotherapy treatment they need. This is a valuable service for those in the refugee community who require physiotherapy care.


Navigating the aftermath of a motor vehicle accident can be both traumatic and confusing. At Planet Healthcare, we understand the challenges you may face. Often, clients find themselves unsure about how to initiate their Plan of Care, and they might even feel pressured to visit a provider recommended by others.

At Planet Healthcare, we want you to know that you have options and rights. You do not need a referral from your insurance company to access our services. Moreover, if you're not satisfied with the provider recommended by your insurance company or prefer a different clinic, you have the freedom to choose.

Whether you're seeking the expertise of a massage therapist, physiotherapist, chiropractor, or psychologist for your post-MVA needs, our dedicated team is here to assist you. You can reach out to us directly and take control of your recovery journey.

Our mission is to provide you with the support and care you need, with the flexibility to make choices that best suit your well-being. We're here to help you regain your health and peace of mind after a motor vehicle accident.

  1. Fast Booking Services: We understand that after a motor vehicle accident, time is of the essence. At Planet Healthcare, we provide the fastest booking services to ensure that you receive the care and support you need promptly.
  2. Assistance with OCF Forms: Dealing with the Ontario Claims Forms (OCF) can be complex and confusing. We offer assistance in filling out these forms correctly to ensure that your claims process goes smoothly and your benefits are maximized.
  3. Comprehensive Assessment: Our healthcare professionals conduct thorough assessments to understand your injuries, pain, and specific needs. This assessment helps us create a tailored treatment plan that's best suited to your recovery.
  4. Customized Treatment Plans: Based on the assessment results, we design personalized treatment plans. These plans are aimed at ensuring your recovery is as efficient and effective as possible, taking into account your unique circumstances.
  5. Form Submission to Insurance Companies: We handle the administrative side of things for you by submitting all the necessary forms to insurance companies. This minimizes the paperwork and hassle for you, ensuring that your claims process is expedited.
  6. Ontario MVA Plan of Care: In Ontario, the Plan of Care is an essential document that outlines your treatment plan and is submitted to your insurance company. It includes details on the type and frequency of treatments, expected outcomes, and other relevant information. We can help you create and complete this document accurately to support your claims and recovery.

By offering these services, Planet Healthcare aims to be your one-stop destination for motor vehicle accident benefits support, ensuring that your recovery is as smooth and stress-free as possible. We're here to guide you through the process and provide the care you need during your journey to recovery.


At Planet Healthcare, we provide comprehensive extended healthcare coverage that includes services such as physiotherapy, chiropractic care, massage therapy, orthotics, braces, and compression stockings. One of the key advantages of our service is that we offer direct billing to all insurance companies, making the process convenient and hassle-free for our clients. Here's how it generally works with our coverage:

  1. Plan Selection: Clients can choose extended healthcare service from planet healthcare that best meet their needs. They can use the plans that can be purchased individually or as part of a group benefits package offered by employers.
  2. Direct Billing: When you receive a covered service, such as a physiotherapy session or chiropractic treatment, at one of our partner healthcare providers, they can bill your insurance company directly. This means you don't have to worry about paying out of pocket and then seeking reimbursement.
  3. Verification of Coverage: Prior to receiving services, we strongly recommend verifying your coverage with our team to ensure that the specific service is included in your plan and to understand any limits or restrictions.
  4. Claim Submission: In cases where direct billing is not available or when you've already paid for the services, our team will assist you in submitting a claim to your insurance company. This typically involves providing receipts and any required documentation, which will be reviewed for reimbursement.
  5. Coverage Limits: Your extended healthcare plans might often have coverage limits, such as an annual maximum amount or a set number of sessions per year for specific services. You can clearly communicate these limits to us to avoid any unexpected out-of-pocket expenses.
  6. Pre-Authorization: Some services may require pre-authorization, and we will help you obtain the necessary approvals from your insurance company before proceeding with those treatments or services.
  7. Copayments and Deductibles: Our plans may have copayments (a fixed amount you pay for each service) or deductibles (an initial amount you must pay before your insurance coverage kicks in). These out-of-pocket expenses, if applicable, will also be communicated to you.
  8. Coverage Changes: We request you to get us informed about any updates to your plan and how they may affect your coverage, as the details of extended healthcare plans can change over time.
  9. Documentation: We recommend keeping detailed records of your healthcare expenses, receipts, and any communications with our team to facilitate the claims process.

At Planet Healthcare, our commitment is to provide you with high-quality extended healthcare coverage and a seamless experience through our direct billing services to all insurance companies.


We Do not offer wsib service at planet healthcare


At Planet Healthcare, we have a 24-hour cancellation policy. If you need to cancel within 24 hours of your appointment, a full cancellation charge applies. We appreciate your understanding and cooperation in respecting our therapists' valuable time.

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