At Planet Healthcare, we provide comprehensive extended healthcare coverage that includes services such as physiotherapy, chiropractic care, massage therapy, orthotics, braces, and compression stockings. One of the key advantages of our service is that we offer direct billing to all insurance companies, making the process convenient and hassle-free for our clients. Here's how it generally works with our coverage:

1. Plan Selection: Clients can choose extended healthcare service from planet healthcare that best meet their needs. They can use the plans that can be purchased individually or as part of a group benefits package offered by employers.
2. Direct Billing: When you receive a covered service, such as a physiotherapy session or chiropractic treatment, at one of our partner healthcare providers, they can bill your insurance company directly. This means you don't have to worry about paying out of pocket and then seeking reimbursement.
3. Verification of Coverage: Prior to receiving services, we strongly recommend verifying your coverage with our team to ensure that the specific service is included in your plan and to understand any limits or restrictions.
4. Claim Submission: In cases where direct billing is not available or when you've already paid for the services, our team will assist you in submitting a claim to your insurance company. This typically involves providing receipts and any required documentation, which will be reviewed for reimbursement.
5. Coverage Limits: Your extended healthcare plans might often have coverage limits, such as an annual maximum amount or a set number of sessions per year for specific services. You can clearly communicate these limits to us to avoid any unexpected out-of-pocket expenses.
6. Pre-Authorization: Some services may require pre-authorization, and we will help you obtain the necessary approvals from your insurance company before proceeding with those treatments or services.
7. Copayments and Deductibles: Our plans may have copayments (a fixed amount you pay for each service) or deductibles (an initial amount you must pay before your insurance coverage kicks in). These out-of-pocket expenses, if applicable, will also be communicated to you.
8. Coverage Changes: We request you to get us informed about any updates to your plan and how they may affect your coverage, as the details of extended healthcare plans can change over time.
9. Documentation: We recommend keeping detailed records of your healthcare expenses, receipts, and any communications with our team to facilitate the claims process.

At Planet Healthcare, our commitment is to provide you with high-quality extended healthcare coverage and a seamless experience through our direct billing services to all insurance companies.