Extended health & direct billing
Direct Billing to Insurance in London, Ontario
Planet Health Care offers direct billing to many extended health insurers for physiotherapy, pelvic floor physiotherapy, chiropractic, massage, psychology, orthotics, braces and compression stockings. Bring your plan details and we will submit eligible claims directly where your insurer allows.
Three steps to direct billing
Book your appointment
Book online through our portal or call 226-721-8777. Let us know you’d like to use direct billing.
Bring your insurance details
Share your insurer, member ID and any plan limits, referral rules or pre-authorization details your insurer has provided.
We bill your insurer
After your visit we submit the claim directly where your plan allows. You pay only any co-pay, deductible or remaining balance.
What to know before your visit
We make direct billing convenient, but your insurance plan sets the exact limits, deductibles and referral rules.
Covered services
Many extended health plans include services such as physiotherapy, pelvic floor physiotherapy, chiropractic care, massage therapy, psychology, orthotics, braces and compression stockings.
Direct billing
For eligible services, we bill many insurance companies directly so you do not have to pay the full visit fee first and wait for reimbursement.
Claim support
If direct billing is not available, or if you have already paid, our team can help you understand the receipts and documentation usually needed for claim submission.
Plan limits
Coverage limits, referral requirements, pre-authorizations, co-payments and deductibles are set by your insurance plan. Please confirm those details with your insurer and share them with us.
Pre-authorization
Some products or treatment plans may need pre-authorization. When documentation is required, we help prepare the clinic information your insurer requests.
Keep your records
Keep copies of receipts, insurer messages and benefit details so claim questions can be resolved quickly.
We work with all major providers
Don’t see yours? We likely bill it too — just ask at the front desk.
Direct billing — common questions
Still have a question? The front desk is happy to help before you book.
226-721-8777Use your benefits today
Bring your insurance details and any plan limits your insurer has shared. We will direct bill where your plan allows and help with the documentation you need.
- Direct billing
- Same-day appointments
- Free parking